Management Team

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Denise manages the staff team assigned to each client contract. She is the face of the company and is committed to staff remaining up-to-date on association management best practices. All professional team members are members of the American Society of Association Executives (ASAE) and take advantage of training and education. As a Certified Association Executive, she ensures each client is in compliance with protocols and policies governing associations.

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Lisa Ruggiers, Vice president

Lisa has been with Calabrese Management for over ten (10) years and serves as either executive director or associate executive director of the clients served by the firm. She works primarily with Boards of Directors, Executive Committees, Bylaws and Policy Committees and Nominating Committees. As Executive Director, Lisa is responsible for overseeing all staff working with those clients she manages and ensuring the client’s strategic plan is in place and implemented. Lisa has over twenty-three (23) years of non-profit experience focused mostly with trade associations in the areas of board leadership, nominations and elections, budgeting, policies and procedures, public relations, marketing, branding, event planning and strategic direction.

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Michelle Keyser, Vice PRESIDENT

Michelle’s thirty (30) years of experience in communications spans both non- and for-profit sectors. She has expertise developing, implementing and evaluating communication and marketing strategies, brand creation and management, strategic messaging, media relations, advertising initiatives and new media. She is skilled at identifying stakeholders, targeting audiences and developing key messages to build internal and external brand identity and loyalty. Michelle oversees a team of professionals who work on various aspects of communication and marketing efforts.


Lori Zelesko, Vice President

Lori has over seventeen (17) years of experience in event management and hospitality. She oversees her team as they manage international, national, state and local conferences and events, as well as webinars and on-line learning. Lori researches meeting facilities for training sessions and meetings, and negotiates and executes contracts with hotels, caterers and transportation vendors. Working with speakers, entertainment, F&B, and A/V are all part of the team’s expertise.

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Jennifer Swartz, Finance Administrator

Jennifer works on accounts payable and receivable as well as tracking budgeted items to actual costs. She has over twenty (20) years experience in financial management for non-profits. Jennifer works hand-in-hand with our CPA, who is contracted to reconcile client accounts on a monthly basis as a check and balance to internal protocols and procedures.

Support Staff

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Kelly Clark
Membership and Certification Associate

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Jamie Hoffman
Events Associate

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Courtney Kuntz
Assistant Communications Director

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Angie Troutman
Membership and Certification Associate

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Leona Wagner
Database Management Administrator